

How to register True SIM via True App
Quick and Easy SIM Registration. No need to visit a store or call customer service. Register your prepaid or postpaid SIM easily through True iService.
Steps to Register Your SIM (Prepaid and Postpaid)
-
- Open True App or press here
- Login with any 3 types
- Login by mobile number
- Login by email that registered TrueID
- Login by TrueOnline number
- Presss 3-points icon on the right up (beside bell icon)to Account info
- Then press Switch numbers for choosing the number that you want to switch to eSIM, if it’s already show that number, please skip this
-
Then scroll down to topic Manage Account, then press Register True Prepaid SIM or Register True Postpaid SIM
- Scan the barcode or enter the numbers from your SIM card package.
- press Activate This Number
- Next, you’ll go through identity verification (eKYC) to complete the activation.
For postpaid SIMs purchased via True Store, after verifying your identity through True iService:
- Insert the SIM into your phone.
- Dial *9292 and press call to confirm with our agent.
Using your SIM in tablets or iPads? If your device can’t make calls, insert the SIM into a phone first. Call to verify your identity, then you’re ready to go!



