Sustainability

Digital Enablement

True’s 4G network covers 99% of Thailand’s population and 5G coverage is at over 90%. With Wi-Fi and broadband internet, this forms a robust, high-speed connectivity layer for digital enablement. True further drives digital transformation through large-scale initiatives in education and innovation.

At True Digital, we empower the digital equity of individuals and businesses. To support this ambition, True Digital Academy has already trained over 30,000 people on in-demand skills ranging from digital transformation to AI coding.

Dr. Chonnikarn Jira

ผู้อำนวยการ True Digital Academy

signal-tower

8.3 million

True and dtac 5G subscribers (Q2 2023)

launch

2,700

Startups in the True Digital Ecosystem (Q2 2023)

network

34 million

Cumulative unique visits to Plookpanya since its inception

Digital Access

As connectivity becomes increasingly critical, so does the need for highly resilient networks. Our network reliability of 99.87% translates to an average interruption duration index of 0.042 hours per consumer in 2022. We are also improving ease of access to our networks by becoming the Thailand to join the GSMA Open Gateway initiative. This will lead to the development of Mobile Network Open APIs that can greatly accelerate digital innovation for Thai startups and large enterprises.

Education

True drives large-scale initiatives to upskill the Thai public in high-demand skills, supporting the Thailand 4.0 agenda and preparing a new generation of digital talents. Our flagship Plookpanya online learning portal has received over 34 million individual visits since its launch, and the app has been downloaded over 200,000 times. Moreover, the CONNEXT ED project has upgraded the digital training capabilities of 1,000 schools. Within the tech ecosystem, the True Digital Academy has trained 30,000 talents in business digital skills such as cyber security, data analytics and online marketing.

Innovation

True is enabling major innovations throughout Thailand. The revenue we derive from innovative services has increased by over 56% from 2015 to 2022. Thanks to the True Digital Group and projects such as the True Lab, we support startups and develop innovative solutions to the challenges Thailand faces. In healthcare, for example, the Mordee application is revolutionizing access to healthcare for those in remote areas or with limited mobility. In farming, our AI-powered solutions monitor sensors in real-time to both increase outputs and reduce inputs. And to achieve our target of 200 patents by 2030, we are collaborateing with nine universities on nearly 50 development and research projects.