True is committed to good governance and responsible business. This rests on the integrity of our Board of Directors, our executive leaders, the structured governance system we abide by, transparent reporting, and full respect for our shareholders’ rights.
Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. This adheres to the core purpose of Internal Audit’s Code of Ethics which we consistently follow and comply with.
Warunya Chenpitayaton
Head of Internal Audit & Investigation
100%
Employees who acknowledged our Code of Conduct
100%
Suppliers who received and agreed to comply with the True Group supplier code of conduct
Code of Conduct
True complies with a Code of Conduct that is in line with national and international standards of transparency, fairness, and accountability. All employees must study the Code of Conduct and be assessed on its content to prove they have a genuine understanding of our standards.
Anti-Corruption
True’s has zero tolerance for corruption and is certified by the Thai Private Sector Collective Action Against Corruption (CAC) since 2017. We have strict guidelines to ensure our interactions with government stakeholders are free of undue influence. And these rules are enforced thanks to robust systems to track and report breaches which are audited by an external party.
Integrity Hotline
The Integrity Hotline is a confidential channel to ask questions and raise concerns about possible breaches of True’s Code of Conduct, including relevant laws, regulations and Governing Documents. The service is accessible via web and is available 24 hours a day, seven days a week. Any query or report you make will be treated confidentially and respectfully. We encourage employees, suppliers and other stakeholders to speak up through the hotline.
