Speed change service

  • Streaming
  • Gaming
  • Work & Learn

FAQ

What is speed change service for your lifestyle?

+

This service allows you to get the best home internet speed for your household lifestyle. You only need to choose your lifestyle and we will give you a dedicated bandwidth as well as adjust the right speed for that lifestyle, giving you lag-free connection as well as faster speed. For example, if you have 1,000/500 Mbps package and decided to choose Streaming lifestyle, we will give you a dedicated bandwidth with 700/300 Mbps speed for watching movies, series, or online videos streaming and 300/200 Mbps for other general use.

Do I have to pay extra to use this service?

+

If you have our internet package with 1,000/500 Mbps speed, there are no extra charges to use this service.

How do I use the speed change service?

+

You can use this service on the TrueOnline website. Go to menu Speed Change Service, then select "Choose your lifstyle", and select "Start now".

How can I use this service if I use other packages lower than 1,000/500 Mbps?

+

You can upgrade your speed to 1,000/500 Mbps by buying an extra package click here

Can I switch to other lifestyles whenever I want?

+

You can switch to other lifestyles for up to 5 times a day.

How can I switch back to my original speed?

+

This service allows you to get the best home internet speed for your household lifestyle. You only need to choose your lifestyle and we will give you a dedicated bandwidth as well as adjust the right speed for that lifestyle, giving you lag-free connection as well as faster speed. For example, if you have 1,000/500 Mbps package and decided to choose Streaming lifestyle, we will give you a dedicated bandwidth with 700/300 Mbps speed for watching movies, series, or online videos streaming and 300/200 Mbps for other general use.